We often print and get the item on a courier same-day, or next-day, from the time we receive your online order. This is based on an order of our existing mug designs from the website. If you’re wanting to send us a photo or a quote for your personalised mug, we’re still pretty quick, and we can get a proof back to you same-day or next-day.

Well firstly, what we print is not a sticker. We print directly onto the mug which means it adheres permanently, without any risk of the design peeling off. Our quality is excellent, we run a top-of-the-range machine using the latest technology for printing our mugs.

It doesn’t happen. It hasn’t happened. But if it did happen – well, we’re a small business here to ensure you have a quality product that you are really happy with, and we will do everything we can to ensure that you are 100% satisfied.